The U.S. Postal Service is asking northwestern Pennsylvania residents to keep their walkways, sidewalks and approaches to mailboxes clear of snow and ice, so workers can safely deliver mail.

Officials offered the following advice:

  • Clear enough snow from curbside boxes to allow mail trucks to approach the box, deliver mail, and to drive away without the need for backing or departing the vehicle.
  • Walkways should be cleared of snow and ice, allowing enough traction to avoid slips, trips or falls.
  • Steps and handrails should be kept clear of ice and snow and in good repair to avoid injury to letter carriers or others.
  • Overhangs should be free of snow and ice as well to reduce the risk of falling debris.

Anyone with questions or comments about their mail service can call toll-free 1-800-ASK-USPS (1-800-275-8777) or contact the Postal Service by clicking on customer service at the bottom of the Postal Service’s USPS.com homepage.