While many residents are struggling with parking issues along main streets from snow effects, some are facing problems in nearby alleyways.

That's the case for Tiffany and Nicholas Tobin who live in a neighborhood near 14th and Ash. 

Tiffany says she has spent hours each day this week shoveling their back alley to help out their elderly neighbors, some medical conditions.

Erie News Now spoke to Jeff Gibbens the City of Erie's Streets Dept. Chief who said the city hasn't had the proper equipment to plow alleys for more than 20 years now. However, he suggests, for those having these issues to contact a private plowing company