Susan Waites is stuck in her apartment. 

She lives on the ninth floor of Tullio Towers. It’s a senior apartment building in Erie.

There haven’t been any working elevators here since Friday.

“You just go out there and push the button and it [doesn’t] come,” she said.

She can’t use the stairs. 

“I have neuropathy. It would be catastrophic for me to do such a thing,” she said.

So she hasn’t left the building in days. She’s had to cancel one doctor’s appointment and might have to cancel more. 

“Seeing my doctor is really the main issue. Not being able to get out of the building is a hindrance,” she said. 

Elevator problems aren’t new here. Her home health aide said the other elevator has been broken for months. 

“The management definitely has been made aware of these issues time and time again throughout the years,” Brandie Carey of Moravia Health said.

She said she talked to management this week after the second elevator broke. It didn’t go well.

“She really just stood in my face and told me, ‘What do you really want me to do about it? If I had the piece, I would fix it myself, but I don’t’,” she said.

The rental office was closed when Erie News Now went on Tuesday afternoon.

They haven’t returned our phone call.

Erie County Executive Brenton Davis and other officials met with Tullio Towers staff Wednesday after our report.

Carey said management doesn’t know when the elevators will get fixed.

She hopes it’s soon so her client and others here won’t be stuck anymore. 

“You can’t just leave a bunch of tenants stuck in their apartment in the building,” she said. “That’s something you just can’t do.”